Sustainability
Our goal is to build a modern and evolving workplace where employees can learn, develop and succeed together
Our corporate culture is built on Lumo’s mission, vision, strategy, and values developed together with our employees. At its core, our culture emphasises customer focus, community, dynamism, and results.
We want to ensure that every Lumo employee understands the significance of their work as part of our shared goal of creating better urban living.
Lumo employees appreciate our positive work atmosphere and supportive community. A culture of joy, laughter, and openness strengthens collaboration.
By investing in strong leadership, continuous learning, employee wellbeing, and equality and inclusivity, we build a sustainable employee experience. This supports our staff in responding responsibly and effectively to both current and future business expectations.
Our objectives for a modern and evolving workplace
- Support continuous learning and a developing work culture.
- Build a safe and strong workplace through consistent leadership.
- Ensure everyone can be themselves.
Supporting growth, learning and wellbeing
At Lumo, we believe that a modern and evolving workplace is built on continuous learning, strong leadership and a supportive work community. We encourage our employees to develop their skills, share knowledge and take an active role in improving our ways of working.
We invest in leadership development, employee wellbeing and a positive workplace culture. Our goal is to create an environment where everyone feels valued, respected and able to contribute to our shared success. By strengthening collaboration and professional development, we support both personal growth and long-term business performance.
We promote employee wellbeing and continuous learning as part of our commitment to a modern and evolving workplace. Learn more about UN Sustainable Development Goal 8: Decent Work and Economic Growth.
Key metrics for employee responsibility – results for 2025
Employee Net Promoter Score
46
eNPS
Employee survey average
4.14
scale 1–5
Average training hours
18
hours / employee / year
Performance review coverage
100
% of employees
Explore the other focus areas of our sustainability programme
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Want to know how our employees experience working at Lumo?
Useful links
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